Customer Feedback

Payday Loans: What Customers Think

The video is from a one-day consumer workshop run by an independent market research agency, designed to give voice to both sides of the argument.

Proud about payday

We spoke to some of the people who work in the payday industry who deal with customers day in, day out. We thought it would be interesting to capture their stories so you can hear first-hand their views about working in the industry, what attracted them and how they feel they are helping their customers.