News & Opinion

CFA Summer Summit and Drinks Reception

News & Opinion
It was great to see so many Consumer Finance Association members attend our Summer Summit and then so many guests attend our Summer drinks yesterday. The sector has undergone massive changes over…

Reflecting on the FOS Annual Review

News & Opinion
The Financial Ombudsman Service (FOS) has published its annual review for 2018-19 today. Within its review, the FOS reports on some complaints trends and data for the previous year. The review provides…

Five years on…

News & Opinion
Jason Wassell reflects on five years of FCA regulation of our sector, and the recent impact of complaints and Claims Management Companies. We have just recently passed the 5th anniversary of the…

The New Regime

News & Opinion
The FCA has been talking about the Senior Managers and Certification Regime (SM&CR) for some time. The aim according to the regulator is “to reduce harm to consumers and strengthen market integrity…

First CFA Conference a success

News & Opinion
The first CFA conference took place in Birmingham last week. The day went well, and we had a full agenda for attendees. Attendance came mostly from CFA members (lenders, brokers and associates),…

What’s happening on household debt?

News & Opinion
Household borrowing has hit the news again in the last couple of weeks. The publication of research reports, along with an interest rate rise from the Bank of England, has seen commentators…

FCA- Approach to Consumers

News & Opinion
Last week the Financial Conduct Authority (FCA) published its Approach to Consumers documents. The document sets out: The FCA vision for well-functioning markets that work for consumers; The relevant regulatory and legal…
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